Privacy Policy

​Fraser Lock & Safe (“we,” “our,” or “us”) operates the website fraserlock.com (the “Site”) and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services.

​

By using our Site, you agree to the terms of this Privacy Policy.

​

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

When you fill out a contact form, request a quote, or communicate with us, we may collect:

• Name

• Email address

• Phone number

• Address or service location

• Any additional information you choose to provide

b. Automatically Collected Information

When you visit the Site, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages viewed

• Referring website

• Time and date of your visit

• General browsing behaviour

This information helps us understand how visitors use our Site and improve user experience.

c. Cookies and Tracking Technologies

Our Site may use cookies, analytics tools, and similar technologies to:

• Improve website performance

• Track usage patterns

• Remember user preferences

You can disable cookies in your browser settings, but some website features may not function properly.

2. How We Use Your Information

We use collected information to:

• Provide quotes, services, and customer support

• Respond to inquiries

• Improve our website and services

• Schedule and manage service appointments

• Send updates or follow-ups related to your request

• Prevent fraud or illegal activity

• Comply with legal requirements

We do not sell or rent your personal information.

3. How We Share Your Information

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our business (e.g., website hosting, email services).

• Legal Compliance: If required by law, regulation, court order, or government request.

• Business Operations: In the event of a merger, acquisition, or business transfer, your information may be part of the transferred assets.

We do not share your information with marketers or unrelated third parties.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

5. Links to Third-Party Sites

Our Site may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites. You should review their privacy policies before providing any personal information.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that information from a child under 13 has been collected, we will delete it promptly.

7. Your Choices and Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold

• Correct or update your information

• Request deletion of your personal data

• Withdraw consent where applicable

To exercise these rights, contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Site after changes indicates acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or the way we handle your information, please contact us